In 2019, for any business, your main sales and marketing tool should be your website. If your business doesn’t have a clear, modern, visually pleasing and easy to navigate site, your sales will undoubtedly suffer the consequences. One of the main objectives of an eCommerce website is to convert users to customers. If users have a positive, simple experience on your site, it will keep them coming back. And if you don’t have the technical know-how, or you are lacking a tech team, the biggest tip of all would be to hire a team of experts who can implement these steps for you. Your profit growth will thank you for it. To make sure you have the optimum website to increase your sales, follow the 9 tips below.

Declutter Your Website

A simple, clean website design not only provides a better user experience, it also leads to higher conversion rates. According to Google, as the number of elements on a page (images, text, titles, etc.) rises from 400 to 6,000, the probability of conversion drops 95%.

Stop the Buffer

If your site is slow to load, you may be losing conversions simply because visitors get tired of waiting a few extra seconds. To improve your website load times, streamline page content, compress large images, and make sure to use a high-quality website hosting company.

Build Trust

People are more likely to do business with companies they trust, so make sure your website projects a professional, trustworthy image. To show visitors your site is safe and your business is legitimate, make sure you advertise your safety certificate and include customer testimonials on your site. Make sure you’re effectively managing your online reputation.

Be Mobile Friendly

As more and more people use their smartphones to browse and buy, making sure your site provides a good experience for mobile users is crucial to improving your conversion rates. Your site should be responsive, with a mobile-friendly layout, simplified forms, and easily clickable callouts and buttons.

Use High Quality Images

People respond to images, and having quality images on your site draws interest and creates an emotional response. A positive, professional-looking image that makes your site visitors feel good is a great way to get them to take action. If you have an e-commerce store, use multiple product images showing different angles and key details to boost conversion rates.

Create Custom Landing Pages

If you use PPC or social media ads, don’t include links that send people to your home page. If they’re interested enough to click, they want to learn more about that specific product or service, not wander around lost on your website trying to find the information they want. To increase conversions, create a unique landing page for each campaign, with a streamlined design and a single clear call to action.

Offer Simple Online Customer Service

If a potential customer runs into problems or has a question, they need to know how to get the issue resolved quickly—if you make them wait or don’t give them an easy way to find help, they’re likely to leave your site. Most people now look for a live chat, it means no waiting in a phone queue, no waiting days for an email response. Make sure you are catering for customers’ needs in the easiest way possible.

Include Site Search

Your website navigation should make it easy for site visitors to find what they’re looking for, but in case it doesn’t, or for people who want an immediate answer to a very specific question, including a site search feature on your website can keep people from leaving your site to look for the answer elsewhere. You only have a few short seconds to catch the interest of a visitor, don’t make them work hard to find what they’re looking for, or they will just click that back button.

Have Clear Call to Actions

Site visitors are much more likely to become customers if you clearly show them the action you want them to take. Create compelling calls to action on your site to prompt visitors to take the next step toward conversion, whether that’s signing up for an email newsletter, ordering a brochure or making a purchase.

If you need someone to take a look at your website to increase your online sales, get in touch with us at Orbital today. We can take the hassle out of tech, we'll let you sit back and see the results.

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